Terms & Conditions
Last updated: 2026-07-26
Last updated: 26 July 2026
1. Scope
These Terms govern the sale of goods through neuropeak.net. By placing an order you confirm that you have read and accept them. We may change these Terms; the version in force when you place your order is the one that applies to that order.
Nothing here limits rights you have under the consumer law of the country where you live that cannot be limited by agreement. Where a clause below conflicts with such a right, that right prevails.
You can reach us at [email protected] or through the contact form on this website.
2. Eligibility
You must be at least 18 years old to order. By ordering you confirm that you are.
You are responsible for checking whether the products you order may lawfully be imported and held where you live. Rules differ between countries and change. The country information on this website is for orientation only — it is not legal advice, and it is not a confirmation that any particular order is lawful for you.
3. The products and their regulatory status
Modafinil and armodafinil are prescription-only medicines in most EU member states. Adrafinil’s regulatory status varies by country. That status is not a statement of approval, prescription-free availability or safety, and customers must check the current national rules. Flmodafinil holds no marketing authorisation in the EU.
We are not a pharmacy and we do not provide medical advice, diagnosis or treatment. Nothing on this website is a recommendation to take any product, a dosing instruction, or a substitute for consulting a doctor or pharmacist. The active substance, strength and manufacturer of each product are stated on its product page so that you can discuss them with a healthcare professional.
Several products within the same category contain the same active substance at the same strength from different manufacturers. Where that is the case, the product page and the category page say so.
4. Prices and payment
Prices are shown in euro. Shipping costs are shown separately, and the total payable — including shipping and any discount — is displayed before you confirm the order. Nothing is charged beyond that total. Orders over €150 qualify for free shipping.
We accept Bitcoin (BTC). A 20% discount applies to orders paid in Bitcoin and the discounted total is shown before you confirm.
Because the exchange rate moves, the amount of BTC payable is fixed at checkout and is valid for the period shown there. If payment is not received in full within that window the order is not confirmed, and you may start again at the current rate.
Your order is confirmed when the payment reaches the number of network confirmations stated at checkout — not when it is broadcast.
We may change prices at any time. A change never affects an order already placed.
5. How the contract is formed
The display of products on this website is an invitation to order, not a binding offer. Your order is an offer to buy, and the contract is formed when we send you an order confirmation by email.
We may decline an order — for example where a product is unavailable, where the order appears fraudulent, or where we believe delivery to your address would be unlawful. If we decline after payment, we refund in full.
6. Shipping and delivery
We dispatch from a warehouse inside the European Union. For EU destinations this avoids a third-country import leg, but it is not a promise that authorities or carriers will never inspect a shipment. Orders are dispatched within 24–48 hours of payment confirmation.
Delivery times and shipping costs per destination are listed on our shipping page, which is the single reference for those figures.
Delivery estimates are estimates, not guaranteed dates. If we have not delivered within 30 days of the contract, or within any longer period expressly agreed with you, you may set an additional reasonable period and — if we still fail to deliver — terminate the contract and receive a full refund.
Every order is dispatched with tracking. Risk of loss passes to you when you, or someone you have named, takes physical possession of the goods.
7. Your right of withdrawal
If you are a consumer, you may withdraw from the contract within 14 days without giving any reason.
The period expires 14 days after the day on which you, or a third party named by you, takes physical possession of the goods. To exercise the right, tell us of your decision by a clear statement — by email to [email protected], through our contact form, or using the model form below. Sending the statement before the period expires is enough.
Effects of withdrawal. We reimburse all payments received from you, including the standard delivery cost, without undue delay and no later than 14 days from the day we are told of your decision. We may withhold reimbursement until we have received the goods back or you have supplied proof of return, whichever is earlier. You bear the direct cost of returning the goods. You are liable only for any reduction in value resulting from handling beyond what is necessary to establish the nature and characteristics of the goods.
Exception for sealed medicinal products. Under Article 16(e) of Directive 2011/83/EU, the right of withdrawal does not apply to sealed goods which are unsuitable for return for health protection or hygiene reasons and which were unsealed after delivery. This applies to our products once the seal on the blister or container is broken. Unopened, sealed items may be returned normally under this clause.
Model withdrawal form. Send to [email protected]: “I hereby give notice that I withdraw from my contract of sale of the following goods […], ordered on […] / received on […]. Name of consumer […]. Address of consumer […]. Date […].”
8. Legal guarantee of conformity
We are liable for any lack of conformity that exists at delivery and becomes apparent within two years of delivery, in line with Directive (EU) 2019/771 and the law of your country of residence. Where goods are not in conformity you are entitled — in the order and on the conditions that law sets out — to have them brought into conformity, to a price reduction, or to terminate the contract.
This statutory guarantee applies in addition to the commercial guarantee in clause 9 and is not affected by it.
9. Our delivery guarantee
This is a commercial guarantee we offer voluntarily. It adds to your statutory rights and does not replace them.
If a tracked shipment does not arrive, we will — at your choice — either reship the order at no cost or refund it in full. To claim, contact us with your order number once the estimated delivery period has passed. We may ask you to confirm the delivery address and to check with your local carrier before we reship.
For damaged or incorrect goods, contact us within 48 hours of delivery with photographs and we will reship or refund at no cost.
10. Refunds
Refunds are made using the same means of payment you used, unless you expressly agree otherwise. Refunds on returned goods are issued within 5 business days of us receiving the return.
Bitcoin refunds are sent to a wallet address you provide, within 24–48 hours of the refund being agreed, converted at the exchange rate applying at the time of the refund. Because that rate moves, the amount of BTC you receive may differ from the amount you paid. We cannot recover funds sent to an incorrect address you supply.
11. Complaints
If something is wrong, contact us first at [email protected] with your order number — most issues are resolved quickly.
If we cannot resolve the matter and you live in the EU, the European Consumer Centre in your country can advise on cross-border disputes free of charge. (The European Commission’s online dispute resolution platform was discontinued on 20 July 2025 under Regulation (EU) 2024/3228 and is no longer available.)
12. Liability
We are liable for damage caused intentionally or by gross negligence, for death or personal injury caused by our negligence, and in any other case where liability cannot be excluded or limited by law.
Otherwise our liability for a single order is limited to the amount you paid for that order, and we are not liable for indirect or consequential loss.
We make no representation that any product will produce any particular cognitive or physical effect.
13. Data protection
We process personal data in accordance with the GDPR. Our privacy policy explains what we collect, why, on what legal basis, how long we keep it, and how to exercise your rights — including the right to complain to a supervisory authority.
14. Governing law
These Terms are governed by Dutch law. If you are a consumer habitually resident in another EU member state, this choice does not deprive you of the protection of the mandatory provisions of the law of that state, and you may bring proceedings in the courts of the country where you live.
15. Severability
If a provision of these Terms is or becomes invalid, the remaining provisions stay in force, and the invalid provision is replaced by the applicable statutory rule.
